Syno Survey Progress 2024: Smarter, Faster, and More Powerful

We believe that innovation never stops. 2024 has been a year of significant progress for Syno Survey, bringing new functionalities that make survey management more efficient, insightful, and user-friendly. We’ve enhanced key areas such as survey statistics, response handling, result exports, and the survey-building experience. And as we look ahead to 2025, even more exciting updates are on the horizon.

Key Updates in 2024

We’ve introduced a range of improvements that elevate the survey experience for our users. Here’s what’s new:

1. Smarter Survey Statistics

Users now have access to enhanced statistics directly on the overview page, providing key insights at a glance. This includes:

• Incidence rates - Understand how many respondents qualify for your survey.
• Conversion and dropout rates - Track survey engagement and completion.
• Median Length of Interview (LOI) - Get a measure of how long respondents take to complete the survey.

These insights help users optimize survey performance and make data-driven decisions faster.

2. Survey and Distribution - Now Fully Connected

Surveys are now linked with Distribution, making it easy to see which target groups are being reached. This added visibility ensures that researchers can monitor sampling progress, response rates, and related distribution insights effortlessly.

3. Enhanced Response Management

We’ve improved response handling to give users more flexibility and control:

• Bulk status changes - Make updates in just a few clicks after reviewing responses.
• Restore deleted responses - Accidentally deleted data? Now you can recover it.

These updates streamline survey data management and reduce the risk of losing valuable insights.

4. More Powerful Export Features

Survey results are now easier to manage and share, thanks to these enhancements:

• Export by survey versions - Retrieve historical data even when survey structures have changed.
• Export in multiple languages - If a survey was set up with multiple languages, users can now export all results in their preferred language.

These changes help maintain data integrity and make reporting more flexible.

5. Faster Open-Ended Answer Coding

Processing open-ended responses just got easier with improvements to our coding tool:

• Faster manual coding - Speed up the process with an optimized interface.
• Scheduled auto-coding - Automate recurring tasks for increased efficiency.

This feature is a game-changer for teams working with large amounts of data from open-ended questions.

6. In-Survey Help Links for a Smoother Experience

Survey builders now have direct access to helpful resources within the tool. Embedded help links provide step-by-step guidance, making the survey-building process more intuitive for all users.

What’s Next? The Main Features for 2025

Looking ahead, we have a solid roadmap for further improvements to Syno Surveys. Here’s a sneak peek at what’s coming next:

1. Shareable Reports for 3rd Party Clients

Users will soon be able to share survey report links without requiring recipients to have an account on Syno’s platform. This will make collaboration and client reporting even more seamless.

2. Quota Management

We’re introducing quota functionality, allowing users to control response limits based on predefined demographic or behavioral criteria. This will improve targeting accuracy and data quality.

3. AI-powered open answer Coding

Artificial Intelligence will soon assist our users with coding and categorizing long open-ended responses as well as making automatic summaries, saving time and enhancing accuracy.

4. AI-Powered survey checker

Using AI to automatically check language, logic, and screenings in the surveys created to identify human mistakes or logical inconsistencies in the survey setup. In beta testing, we are already seeing this feature discovering improvements to be made in a large share of tested surveys.

The Future of Syno Survey

These updates are just the beginning! We’re continuously working on refining our tools, optimizing the user experience, and adding new features that empower our clients to conduct better surveys and extract deeper insights with less effort.

Let’s keep innovating together!