All legal & quality
Annex to DPA – Syno International Sub-processors Used to Deliver the Services 2026
| Description | Name of Sub-processor |
Countries Personal Data May Be Processed / Transferred To |
Categories of Personal Data Processed | Categories of Data Subjects | Duration of Processing |
|---|---|---|---|---|---|
| Cloud hosting & infrastructure |
Amazon Web Services EMEA SARL |
EU / EEA (primarily Germany) |
Account and contact data; profile and survey data; technical and usage data; pseudonymized identifiers. Special categories may be stored in encrypted form without active processing. | Staff, Clients, Panelists, Respondents |
For the duration necessary to provide the services to Syno and in accordance with Syno’s instructions, after which the data is deleted or returned unless retention is required by applicable law. |
| Cloud hosting & infrastructure |
UAB “Interneto vizija” |
Lithuania (EU) | Account and contact data; technical and usage data; pseudonymized identifiers. | Staff, Clients, Panelists | Same as above |
| Data centre & infrastructure |
UAB “Delska” (previous UAB “Rakrejus”) |
Lithuania (EU) | Account and contact data; technical data; pseudonymized identifiers. | Panelists | Same as above |
| Email, cloud & security services |
Google Cloud EMEA Limited |
EU / EEA | Account and contact data; technical and usage data; security-related identifiers. | Staff, Clients, Panelists | Same as above |
| Reporting & productivity tools |
Microsoft Ireland Operations Limited |
EU / EEA | Account and contact data; technical and usage data; pseudonymized identifiers. | Staff, Clients, Panelists | Same as above |
| Email delivery | SendGrid | EU / EEA | Contact data; communication metadata. | Staff, Clients, Panelists, Respondents |
Same as above |
| Database services | MongoDB, Inc. | EU / EEA and third countries (with safeguards) |
Profile and survey data; account data; technical and usage data; pseudonymized identifiers. | Staff, Respondents | Same as above |
| IT development services |
LLC MouseOver | Ukraine | Technical identifiers; contact data; usage data. | Panelists | Same as above |
| Market research sample sourcing |
Cint AB | EU / EEA and third countries (with safeguards) |
Identifiable contact and profile data; survey participation data; technical identifiers; special categories where lawfully collected. | Panelists | Same as above |
| Customer support | Zendesk | EU / EEA | Contact and support-related data; communication metadata. | Panelists | Same as above |
| Reward & incentive fulfilment |
Huray | EU / EEA | Reward and transaction-related contact data. | Panelists | Same as above |
| Reward & incentive fulfilment |
Tango Card | USA (with safeguards) |
Reward and transaction-related contact data. | Panelists | Same as above |
| Reward & incentive fulfilment |
NeoCurrency | USA (with safeguards) |
Reward and transaction-related contact data. | Panelists, Respondents | Same as above |
| Reward & incentive fulfilment |
Fixed & Mobile (DTS One) |
Singapore (with safeguards) |
Reward and transaction-related contact data. | Panelists | Same as above |
| Reward & incentive fulfilment |
Virtual Incentives | USA (with safeguards) |
Reward and transaction-related contact data. | Panelists, Respondents | Same as above |
| Reward & incentive fulfilment |
Tremendous, LLC | USA (with safeguards) |
Reward and transaction-related contact data. | Panelists, Respondents | Same as above |
| Market research sample sourcing |
PureSpectrum | USA (with safeguards) |
Identifiable profile data; survey participation data; technical identifiers; special categories where lawfully collected. | Panelists | Same as above |
| Market research sample sourcing |
InnovateMR | USA (with safeguards) |
Profile data; survey participation data; technical identifiers. | Panelists | Same as above |
| Market research & verification |
RepData | USA (with safeguards) |
Profile data; verification data; technical identifiers. | Panelists, Respondents | Same as above |
| Market research sample sourcing |
Bitlabs / Prodege | USA (with safeguards) |
Profile data; survey participation data; technical identifiers. | Panelists | Same as above |
| Market research sample sourcing |
Prime Insights (Prime Surveys) |
USA (with safeguards) |
Profile data; survey participation data; technical identifiers. | Panelists | Same as above |
| Behavioural analytics & fraud prevention |
Behavix | EU / EEA | Technical and behavioural data; device and IP-derived identifiers; pseudonymized identifiers. | Panelists | Same as above |
| Market research sample sourcing |
Riwi | EU / EEA / third countries |
Profile data; survey participation data; technical identifiers. | Panelists | Same as above |
| Fraud prevention & geolocation |
MaxMind | USA (with safeguards) |
IP-based technical identifiers. | Panelists | Same as above |
| Authentication & authorisation |
Meta | USA (with safeguards) |
Authentication identifiers; technical data. | Panelists | Same as above |
| Cloud data platform |
Snowflake | EU / EEA (Sweden) | Account and contact data; profile and survey data; technical and usage data; pseudonymized identifiers. | Panelists | Same as above |